Seminar Theatre Morley
12:00 Seminars begin (20 minutes each)
12:00 Frameworks Are Us: An easy guide to what’s available on each framework, with public sector case studies
Using examples from public sector projects this seminar will cover the various frameworks and what products and services are available to help you and your organisation.
Ian Fishwick, Chief Executive, The AdEPT Technology Group
12:30 Assuring the success of Digital Transformation – are you really ready for harnessing digital technologies to deliver sustainable benefits?
Across a landscape of changing behaviours, demands and expectations of customers who have become used to the convenience of digital technologies, and the focus on the delivery of cost savings that are largely dependent on digital transformation, Capita’s panel session explores both the technologies that provide new ways of delivering council services and more importantly, how to ensure that you are organised for success.
Themes to be covered:
– Digital maturity
– Whole system approach to digital transformation
– Digital inclusion
– Digital infrastructure and ‘Smart Cities’
Martin Deacon, Chief Technology Officer, Capita IT and Networks
Dominic Birch, Solution Director, Capita IT and Networks
Giles Hawtin, Technical Solutions Director – IT Services, Capita IT and Networks
James Bunce, Sales & Marketing Director, Capita IT and Networks
13:00 Cloud infrastructure as a service market
Join Ross to gain valuable insights on the Cloud Infrastructure as a service market and hear examples of common challenges encountered on the cloud adoption journey.
Ross Winser, Research Director, Gartner
13:30 Seminar subject coming soon…
Speaker tbc, Amazon Web Services (AWS)
14:00 Ensuring trust in Government services with blockchain
Citizens’ expectations of public services are rising. We shall look at the early adoption of blockchain where the individual is front and centre. Business model innovation across ecosystems is now presenting Government with opportunities that can be enabled using blockchain to improve services and ensure trust that will better serve citizens.
Chris Nott, Government Industry Technical Leader, IBM Europe
14:30 Robotic Process Automation Centre of Excellence: Accelerating automation in Government
An overview of the work being done within the Centre of Excellence to drive up adoption of automation technology. It will address the history of RPA in government, the early adopters, setting up the CoE and progress we’ve made so far.
James Merrick-Potter, Head of Robotic Automation Unit, Cabinet Office
15:00 Smart cities
Theo Blackwell, Chief Digital Officer for London and Chair, Smart London Board
15:30 NHS Digital – how the creation of HSCN is enabling the digital transformation of Health and Social Care: driving cost optimisation and creating new markets in the NHS
The Health and Social Care Network (HSCN) programme is providing the successor to the National NHS Network (N3) and is a key transitional stage in achieving the vision of making digital Health and Social Care services ubiquitously available over the Internet. In providing both public and private connectivity over a single connection it will: support organisations and services transition to Internet and cloud based architectures; provide highly performant access to the critical digital services upon which Health and Social Care rely and which are not currently available on the Internet; and help organisations protect themselves against network related cybersecurity threats.
By establishing a small number of central services and a standards-based competitive marketplace of connectivity suppliers it will provide greater flexibility and security and generate significant cost savings.
Market evolution and central Government policy are coalescing to the point that large scale monolithic technology contracts are no longer necessary to recover investment in bespoke technical architectures nor are they desirable in terms of value for money.
Cloud based technologies are now prevalent in the IT space and are having an effect on the delivery of services lower down the ‘stack’. Software defined networking and wider availability of physical infrastructure suppliers is making it easier for new entrants to succeed in the telecoms market.
The development of a standards based delivery model for HSCN has enabled these new entrants, along with the more traditional players, to compete in a common marketplace for HSCN connectivity, providing consumers with greater flexibility and improved value for money.
Andrew Wilson, Associate Director Commercial Engagement, NHS Digital
Patrick Clark, Head of HSCN Implementation and Communication, NHS Digital
Helen Thurston, Category Lead Networks, Crown Commercial Service
Ieuan Trigger, Director of Network/Telecommunication Strategy and Procurement, Crown Commercial Service
16:00 Practical applications of improving patient care – the Leeds Digital Way
Leeds Teaching Hospitals expands across 7 Hospital sites, has 175 Building, 135 Department and Clinical areas, 114 wards and 69 operating Theatres. The Trust has a digital strategy to enable everyone to provide safe and integrated patient centred care in Leeds and beyond. To deliver this the Trust are using innovative technology, information and insight to transforms patient journeys and ways of working. This strategy is the Leeds Digital Way.
Richard Corbridge, Chief Digital & Information Officer, Leeds Teaching Hospitals NHS Trust
16:30 AI and Chatbots and the customer experience
The rise of AI and Chatbots as a tool to improve customer experience is evolving; hear about some of the considerations, successes and where the boundaries between this technology and customer service are blurring. The presenter will draw on experience and theory to show that IT and customer service professionals need to jointly consider, embrace and plan for aspects of adoption. Hopefully this seminar will demonstrate that the reality isn’t always that scary.
Gavin Rimmington, Head of Business Change & IT, YPO
16:50 Seminars end