The plenary session will be followed by 20 informative seminar sessions featuring case studies from across the public sector, presented by experts from both public and private sectors. The plenary will take place in the custom built theatre in the tiered seating, giving attendees a unique perspective of the arena and exhibition.

With two purpose built seminar theatres, dedicated networking and refreshment spaces plus fabulous audio/visual provision, digitech18 is sure to have relevant content for all technology and procurement specialists from all parts of the public sector.

It will be a not to be missed event!

Please see below for more details of the plenary and seminars…



the technology and procurement showcase for the public sector

Timetable – plenary and seminars

Wednesday 31st October 2018, First Direct Arena, Leeds LS2 8BY


10:00 – 11:30 Plenary session

Chair: Martin Ferguson, Director of Policy and Research, Socitm

Niall Quinn, Technology Director, Crown Commercial Service

Warren Smith, Digital Marketplace Director Government Digital Service

Coleen Andrews, Director of Markets and Suppliers, Cabinet Office
The collapse of Carillion

Emma Jones, Small Business Crown Representative
Easing the way for small businesses to sell to government

Following the Chair’s welcome and a short presentation from each speaker the plenary session will comprise a ‘Question Time’ style panel debate, giving attendees the chance to ask questions and promote discussion on the issues which are of most importance to them.

Seminar Theatre 1

12:00 Seminars begin (20 minutes each)

Robotic Process Automation
James Merrick-Potter, Head of Robotic Automation Unit, Cabinet Office

AI and Chatbots and the customer experience
The rise of AI and Chatbots as a tool to improve customer experience is evolving; hear about some of the considerations, successes and where the boundaries between this technology and customer service are blurring. The presenter will draw on experience and theory to show that IT and customer service professionals need to jointly consider, embrace and plan for aspects of adoption. Hopefully this seminar will demonstrate that the reality isn’t always that scary.
Gavin Rimmington, Head of Business Change & IT, YPO

Crown Hosting Data Centres, enabling digital transformation through a cost effective, easy to use agreement
Introducing a campus, a community, that is connected, allowing organisations to not have to worry about location. They can share data, create new outcomes and meet government data objectives easily.
Chris Short, Crown Hosting Framework Authority, Crown Commercial Service

NHS Digital – how the creation of HSCN is enabling the digital transformation of Health and Social Care
Driving cost optimisation and creating new markets for suppliers in the NHS.
Andrew Wilson, Associate Director Commercial Engagement, NHS Digital
Dermot Ryan, Director of HSCN Programme, NHS Digital
Ieuan Trigger, Director of Network/Telecommunication Strategy & Procurement, Crown Commercial Service

Building capability in the public sector – digital capability for commercial teams and vice versa
Transforming procurement is an important element of the Government Transformation Strategy, as is developing the right people, skills and culture. Our aim is to build capability within the public sector to raise commercial and digital awareness in government by supporting teams, sharing best practices and creating a community of practice. For you, with you, by you.
Emelia Cedeno, Category Manager, Crown Commercial Service

Keeping pace with the rate of advances in technology while adhering to procurement law

Ensuring you have fit for purpose systems

Brexit considerations

Ensuring open access for SMEs

16:50 Seminars end

Seminar Theatre 2

12:10 Seminars begin (20 minutes each)

Local government IT strategy
Geoff Connell, CIO, Norfolk County Council and Immediate Past President, Socitm

GCF (Government Commercial Function) Northern hub in Leeds, how it is working today, plans for expansion to the wider public sector and top tips for commercial professionals in their careers – from personal experience
Mark Leigh, Deputy Director, Head of Employment Services Category, Department for Work and Pensions

Local Full Fibre Networks (LFFN) – what it means for the public sector and how to get involved
Matt Agar, BDUK Head of Commercial Design and Strategy, Department for Digital, Culture, Media and Sport

Cyber – the threat landscape today and tips on what to look for from your suppliers to ensure cyber compliance
Senior representative, National Cyber Security Centre

Smart cities
Theo Blackwell, Chief Digital Officer for London and Chair, Smart London Board

Keeping pace with new developments and those who develop them

Future-proofing contracts in times of rapid technical change

Is it the right system at the right price?

Innovations – what’s on the horizon?

17:00 Seminars end


Please note agenda, seminar times and speakers are subject to change